Knowledge Management

Store and manage up to 100,000 knowledge items that KorinAI can use to provide more accurate and contextual responses.

Overview

Storage Capacity

Store up to 100,000 knowledge items, allowing you to build a comprehensive knowledge base for your specific needs.

Smart Retrieval

KorinAI automatically retrieves only the most relevant information based on the context of user queries, ensuring efficient and accurate responses.

Multilingual Support

Store knowledge in any of 40+ supported languages. KorinAI can understand and process knowledge in multiple languages, and can provide responses in a different language than the stored knowledge.

Time-Sensitive Knowledge

The system automatically considers time relevance when processing queries, ensuring that responses reflect the most current and applicable information.

Adding Knowledge

Individual Entry
1

Access Knowledge Page

Navigate to the Knowledge section in your dashboard and click the icon.

2

Enter Content

Input your knowledge content and configure privacy settings as needed.

3

Save Entry

Click "Save" to add the knowledge item to your database.

Bulk Upload via Excel
1

Prepare Excel File

Create an Excel file with your knowledge items following the required format.

2

Upload File

Click the table icon in the Knowledge section and select your Excel file.

3

Review and Confirm

Verify the imported data and confirm the upload to add multiple knowledge items at once.

Privacy Settings

Public Knowledge

Shared

Available to all users when relevant to their queries. Ideal for general information, documentation, or shared resources.

Private Knowledge

Protected

Only accessible to you or specifically authorized users. Perfect for sensitive information like patient records, confidential data, or personal notes.

Managing Access

Sharing Private Knowledge

For private knowledge items, you can specify email addresses of users who should have access. This allows for controlled sharing of sensitive information.

Modifying Access

You can update access settings at any time by editing the knowledge item and modifying the list of authorized users.

Best Practices

Organize Content

Structure your knowledge items clearly and include relevant context to improve retrieval accuracy.

Regular Updates

Keep your knowledge base current by regularly reviewing and updating time-sensitive information.

Privacy Consideration

Always double-check privacy settings when adding sensitive information to ensure it's properly protected.

Multilingual Support

Cross-Language Learning

Store in Any Language

Add knowledge items in any supported language. For example, you can store Spanish language learning materials, Japanese technical documentation, or Arabic medical records.

Cross-Language Responses

KorinAI can retrieve knowledge in one language and respond in another. For instance, it can use Spanish learning materials to teach Spanish to Arabic speakers, providing explanations in Arabic.

Language Learning Use Case

Perfect for language learning scenarios: store vocabulary, grammar rules, and examples in the target language, and KorinAI will explain them in the learner's native language.

Language Settings

Setting Knowledge Language

When adding knowledge, you can specify its language. This helps KorinAI better understand and process the content for more accurate responses.

Specifying Response Language

In your queries, you can specify which language you want the response in, regardless of the knowledge's original language. KorinAI will automatically translate and adapt the information.

Example Scenarios

Store medical procedures in English, retrieve explanations in Spanish

Add technical documentation in Japanese, get support in Korean

Input business rules in German, receive clarifications in French

Store educational content in Spanish, teach Arabic speakers